How To Build The Dental Practice Of Your Dreams: (Without Killing Yourself!) In Less Than 60 Days, by Dr. David Moffet
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How To Build The Dental Practice Of Your Dreams: (Without Killing Yourself!) In Less Than 60 Days, by Dr. David Moffet
Ebook Download : How To Build The Dental Practice Of Your Dreams: (Without Killing Yourself!) In Less Than 60 Days, by Dr. David Moffet
Dr. David Moffet is an international expert in dental practice management. With over 32 years of dental experience, he has developed a simple, practical, and incredibly effective way of increasing the number of patients you see... the amount of money you charge... and the percentage of large case revenues your patients will happily accept. In some cases, Moffet’s strategy has resulted in over $100,000 in additional cash flow in just weeks. All you need is a decent team and his secret weapon, “The Ultimate Patient ExperienceTM.” The UPE is a unique, low-cost system of unique patient engagement that is incredibly easy to put in place. In fact, one of Moffet’s strategies costs less than $40 to implement, and you can have it up and running by the end of business, today. The Ultimate Patient Experience has allowed Dr. Moffet to: • Sell his dental practice for a cool $2.75 million - for which he collected 80% in cash, 20% in stock... • Consistently increase his prices (10.55% per year, on average) while retaining over 90% of his patients... • And DOUBLE his cold phone conversion rates, using a strategy that will take you less than 10 minutes to set up... Inside these pages, you’ll discover exactly how Dr. Moffet accomplished each of these things, and how you can, too.
How To Build The Dental Practice Of Your Dreams: (Without Killing Yourself!) In Less Than 60 Days, by Dr. David Moffet- Amazon Sales Rank: #242018 in eBooks
- Published on: 2015-06-22
- Released on: 2015-06-22
- Format: Kindle eBook
About the Author Dr. David Moffet is the #1 Authority on World Class Dental Customer Service. He is a skilled dentist, dynamic speaker, and a proven business growth coach. NOTEWORTHY CAREER HIGHLIGHTS: • Moffet grew his practice from a one-dentist/ assistant team with production of $120K/year into a $3M/year booming business in a low-income suburb of Sydney, Australia. • International speaker. • Founder of The Ultimate Patient Experience™, a unique patient engagement system that dramatically enhances the value of each visit and boosts patient retention rates to levels never seen in most practices. • Over 32 years of wet-fingered dental practice experience. • When he wasn’t traveling, Moffet billed an average of $1,352.92 an hour for his dental services. • International author. • Now coaches select dentists all over the world how to use The Ultimate Patient Experience to radically transform their practices. PERSONAL HIGHLIGHTS INCLUDE: • Married 25 years to Jayne. They have two adult children and share their time between their two homes in Sydney, Australia, and in rural Burrawang, NSW. • A keen golfer, Dr. Moffet has had a hole-in-one four times…so far. He’s also played 27 of the Top 100 Courses in the World…so far. RESULTS: • The bottom line―Dr. Moffet delivers results. By understanding and implementing his customer service concepts and mastering communication skills, you can replicate this success in your business.
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Most helpful customer reviews
3 of 3 people found the following review helpful. there could be no better manual to follow for success than this book By Amazon Customer As a successful practicing dentist of 35 years experience myself, this book is gold. It's the distillation of all the customer service principles that all businesses should follow but sadly, few do. It's a must read for all dentists but particularly for the young dentist starting out, there could be no better manual to follow for success than this book.
6 of 7 people found the following review helpful. Lives up to the title, without exception By Craig Garber I'm not a dentist, I'm a marketing consultant. But over the last 16 years I've worked with enough dentists and dental specialists that I have an interest in keeping somewhat current within this marketplace.I ordered this book because I'd heard a buzz about it from a number of different clients, and I wanted to see what the fuss was all about.To be honest, with a title like this, I was expecting a hyped up version of "Get a website, get people to go to your website, talk about how you're different, and make sure you answer your phones!" conventional wisdom you see in most dental consultants books.Boy, was I pleasantly surprised - the book is quite different from what I was expecting.For starters, Moffet is a consultant who was actually a former dentist himself. He spent 30 years in the trenches running his own practice. And because of a few very clever customer service systems he developed, his practice was incredibly successful.Having these systems made him a perfect acquisition target, and he wisely sold out for a small fortune - something few dentists get to do.This book is a detailed look at the customer service strategies that were responsible for Moffet's success.Few things I liked about the book:1. First of all, it's very well-written, and it's written in a warm and conversational tone.You feel like Moffet is actually "speaking" directly with you, not preaching or lecturing like some holier than though dental guru.Moffet comes across as pleasant, kind, and extremely considerate. And most of the strategies he reveals, are all based on this same "service" mentality.It's easy to see why Moffet's practice was so successful. But in reality, being pleasant, kind, and considerate shouldn't be too difficult for most people - dentists or otherwise, right?2. He spends an awful lot of time on the one critical area of running a dental practice that nearly all dentists struggle with, and that is... team management.The strategies he recommends for improving the efficiency and attitude of your team are practical and not difficult to implement, at all. Like most systems in any business, you accomplish more by defining a baseline set of procedures everyone can understand... and then simply stick with the program. Tweaking along the way, as necessary.Many of the ideas Moffet puts forth (especially as they relate to managing your team), are not only good for dentists, they would apply equally to any business at all. And I should know, I've worked in over 104 different industries during the last 16 years. So I'm saying this out of experience, not out of a "hunch" or a "gut feel" or something else like that.3. The book is very compelling and easy to read. I got through it in 3 sessions, in spite of having a hectic schedule.In fact, I had to force myself to put the book down the first time I picked it up. It's just that easy to get involved in what Moffet is saying.The guy clearly has a few aces up his sleeves as it relates to running a dental practice.For example, his suggestions on raising prices, the perils of not raising prices, taking vacations, organizing your day, meeting with staff (do's and don'ts), dealing with good (and bad) patients, getting patients to keep appointments - amongst a slew of other topics, are priceless.In fact, Moffet knows more ways of making money in a dental practice than anyone else I've dealt with. Not just with team management, but in many different areas of running your practice.If you are a dentist who knows you should be making more money, but you either don't know why it's not happening, or you struggle with implementing procedures or systems, I strongly recommend you get this book.
2 of 2 people found the following review helpful. World Class Customer Service! By MR ROD PRESTON I found the principles of World Class Customer Service as explained in this book to be easily applicable across most industries.As a retailer with a B2B and B2C based business, I found the advice in Moffet’s book to be both down to earth and common sense. Look after your Customer first and foremost!Buy this book!
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