The ADA Practical Guide to Leading and Managing the Dental Team: Leadership, Conflict Resolution, and Incentives & Engagement, by American Dental Association
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The ADA Practical Guide to Leading and Managing the Dental Team: Leadership, Conflict Resolution, and Incentives & Engagement, by American Dental Association
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Dental team leadership and management are acquired skills, and they definitely don’t teach them in dental school. From implementing a more productive morning meeting to developing a successful incentive program to dealing with team conflicts, this guide shows you a variety of leadership tactics to develop a dynamic dental team. Topics include: • Identifying the underlying signs of conflict and resolving it • Making the morning meeting the foundation of a productive day • Leading by example and witnessing the positive effects • Creating a more peaceful practice through better team communication • Using practice metrics and statistics to make every team member feel invested • Learning the logistics, rewards, and pitfalls of team incentive programs • Defining performance standards to increase team accountability Whether you’re a team of 15 or 115, Leading and Managing the Dental Team covers universal issues that affect every practice. Both dentists and staff will find ideas to lead, motivate and engage. Table of Contents Chapter 1: Using Leadership Avoid Drama in the Dental Office Naomi Cooper Chapter 2: Conflict Resolution Lisa Knowles, DDS Chapter 3: Total Team Engagement with Numbers and Statistics Debbie Castagna Chapter 4: Developing an Incentive Plan and Creating Team Rewards Denise Ciardello Chapter 5: How to Have a Great Morning Meeting Amy Kirsch Chapter 6: How to Show Appreciation to Your Team Deanna L. Robinson Chapter 7: Coaching and Mentoring in Office Team Culture: Utilizing the Power of Example Steven J. Anderson Chapter 8: Five Performance and Accountability Standards to Help Your Team Soar Judy Kay Mauslof Chapter 9: Some Legal Issues to Keep in Mind The ADA Division of Legal Affairs The American Dental Association is the world's largest and oldest not-for-profit national dental association, serving the public and representing 157,000 member dentists worldwide. The premier source of oral health information, the ADA has advocated for the public's health and promoted the art and science of dentistry since 1859. The ADA Seal of Acceptance has long been a valuable and respected guide to consumer dental care products. The monthly The Journal of the American Dental Association (JADA) is the ADA's flagship publication and the best-read scientific journal in dentistry. The ADA supports dentists and dental professionals with over 500+ Professional Resource, Patient Education, and Personalized Products that promote health, safety, and education as well as the management and maintenance of dental practices. To browse all ADA Catalog products, please visit adacatalog.org.
The ADA Practical Guide to Leading and Managing the Dental Team: Leadership, Conflict Resolution, and Incentives & Engagement, by American Dental Association- Amazon Sales Rank: #1633450 in eBooks
- Published on: 2015-10-22
- Released on: 2015-10-22
- Format: Kindle eBook
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Most helpful customer reviews
0 of 0 people found the following review helpful. but the information in here will help dentists create a better working environment and will help them enjoy the practice ... By lisa l. knowles I am one of the authors of this book. I am bias, of course, but the information in here will help dentists create a better working environment and will help them enjoy the practice of dentistry much more!
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